- 接口地图
- 一、快速入门
- 二、核心业务实体
- 2.1 客户与联系人
- 2.2 工单
- 2.3 服务记录
- 2.4 知识库
- 三、人员与组织
- 四、系统配置
- 4.1 表单管理
- 4.2 表单字段
- 4.3 资产表
- 4.4 自定义字段配置
- 4.5 客服分组管理
- 4.6 工单查询器管理
- 4.7 工单模板管理
- 4.8 客户分组管理
- 4.9 短信接口
- 4.10 服务商设置
- 4.11 外部扩展集成
- 五、呼叫中心
- 六、在线客服
- 七、公共接口
获取坐席远程记录
GET
https://www.bangwo8.com/api/v1/remoterecord/histories/{sid}.json
最后修改时间：2026-04-06 05:16:25
责任人：未设置
请求参数
Authorization
在 Header 添加参数
Authorization
，其值为在 Basic 之后拼接空格，以及经过 Base64 编码的 username:password示例：
Authorization: Basic *****************Path 参数
请求示例代码
Shell
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请求示例请求示例
Shell
JavaScript
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Swift
curl --location --request GET 'https://www.bangwo8.com/api/v1/remoterecord/histories/718120.json' \
--header 'Authorization: Basic <encoded-value>'返回响应
🟢200成功
application/json
Body
示例
{
"remoterecords": [
{
"csId": "143848519",
"csIdS": "ghjkjkdigkkemlhdkl",
"csBTime": "2021-01-08 11:51:19",
"csETime": "2021-01-08 13:54:17",
"csStat": "5",
"csServicerId": "718120",
"uniqueNumber": "599291723",
"csPrice": "0.00",
"payStat": "0",
"payDateTime": "",
"companyName": "",
"contactor": "",
"contactMethod": "",
"ComputerName": "",
"ptId": "522496",
"ptChildId": "0",
"note": "",
"ProblemSolution": "",
"commentScore": "5",
"comment": "",
"isFinish": "1",
"ChatRecord": "1",
"Remote": "1",
"TransferFile": "0",
"FileCount": "0",
"custom_fields": [],
"contents": "https://preview.bangwo8.com/api/v1/remoterecord/chatrecords/143848519.json"
},
{
"csId": "143960098",
"csIdS": "kmmccjdigkkfdpdffj",
"csBTime": "2021-01-08 18:40:48",
"csETime": "2021-01-08 19:01:18",
"csStat": "5",
"csServicerId": "718120",
"uniqueNumber": "599291723",
"csPrice": "0.00",
"payStat": "0",
"payDateTime": "",
"companyName": "",
"contactor": "",
"contactMethod": "",
"ComputerName": "",
"ptId": "522496",
"ptChildId": "0",
"note": "",
"ProblemSolution": "",
"commentScore": "0",
"comment": "",
"isFinish": "1",
"ChatRecord": "1",
"Remote": "1",
"TransferFile": "0",
"FileCount": "0",
"custom_fields": [],
"contents": "https://preview.bangwo8.com/api/v1/remoterecord/chatrecords/143960098.json"
},
{
"csId": "144457480",
"csIdS": "dgpiibdigkkflrfcge",
"csBTime": "2021-01-12 12:46:11",
"csETime": "2021-01-12 13:57:56",
"csStat": "5",
"csServicerId": "718120",
"uniqueNumber": "599291723",
"csPrice": "0.00",
"payStat": "0",
"payDateTime": "",
"companyName": "",
"contactor": "",
"contactMethod": "",
"ComputerName": "",
"ptId": "522496",
"ptChildId": "0",
"note": "",
"ProblemSolution": "",
"commentScore": "5",
"comment": "",
"isFinish": "1",
"ChatRecord": "1",
"Remote": "1",
"TransferFile": "0",
"FileCount": "0",
"custom_fields": [],
"contents": "https://preview.bangwo8.com/api/v1/remoterecord/chatrecords/144457480.json"
},
{
"csId": "144572221",
"csIdS": "hgrebedigkkgdlhhff",
"csBTime": "2021-01-12 20:28:41",
"csETime": "2021-01-12 22:14:26",
"csStat": "5",
"csServicerId": "718120",
"uniqueNumber": "599291723",
"csPrice": "0.00",
"payStat": "0",
"payDateTime": "",
"companyName": "",
"contactor": "",
"contactMethod": "",
"ComputerName": "",
"ptId": "522496",
"ptChildId": "0",
"note": "",
"ProblemSolution": "",
"commentScore": "0",
"comment": "",
"isFinish": "1",
"ChatRecord": "1",
"Remote": "1",
"TransferFile": "0",
"FileCount": "0",
"custom_fields": [],
"contents": "https://preview.bangwo8.com/api/v1/remoterecord/chatrecords/144572221.json"
},
{
"csId": "144867142",
"csIdS": "cmljegdigkkghpbhbi",
"csBTime": "2021-01-14 11:06:03",
"csETime": "0000-00-00 00:00:00",
"csStat": "0",
"csServicerId": "718120",
"uniqueNumber": "599291723",
"csPrice": "0.00",
"payStat": "0",
"payDateTime": "",
"companyName": "",
"contactor": "",
"contactMethod": "",
"ComputerName": "",
"ptId": "",
"ptChildId": "0",
"note": "",
"ProblemSolution": "",
"commentScore": "0",
"comment": "",
"isFinish": "1",
"ChatRecord": "",
"Remote": "",
"TransferFile": "",
"FileCount": "0",
"custom_fields": [],
"contents": "https://preview.bangwo8.com/api/v1/remoterecord/chatrecords/144867142.json"
},
{
"csId": "145009273",
"csIdS": "hjrjikdigkkgjmeaki",
"csBTime": "2021-01-1修改于 2026-04-06 05:16:25