- 接口地图
- 一、快速入门
- 二、核心业务实体
- 2.1 客户与联系人
- 2.2 工单
- 2.3 服务记录
- 2.4 知识库
- 三、人员与组织
- 四、系统配置
- 4.1 表单管理
- 4.2 表单字段
- 4.3 资产表
- 4.4 自定义字段配置
- 4.5 客服分组管理
- 4.6 工单查询器管理
- 4.7 工单模板管理
- 4.8 客户分组管理
- 4.9 短信接口
- 4.10 服务商设置
- 4.11 外部扩展集成
- 五、呼叫中心
- 六、在线客服
- 七、公共接口
获取 IM 会话列表
GET
https://www.bangwo8.com/api/v1/imchat/histories.json
最后修改时间：2026-04-06 05:16:25
责任人：未设置
功能说明#
请求参数#
| 名称 | 必填 | 类型 | 注释 |
|---|---|---|---|
| uname | 否 | int | 按用户标识筛选 |
| servicestart_start | 否 | datetime | 按服务开始时间筛选：开始时间 |
| servicestart_end | 否 | datetime | 按服务开始时间筛选：结束时间 |
| serviceend_start | 否 | datetime | 按服务结束时间筛选：开始时间 |
| serviceend_end | 否 | datetime | 按服务结束时间筛选：结束时间 |
| page | 否 | int | 分页获取，默认为 1 |
| per_page | 否 | int | 每页大小，默认为 100 |
说明#
请求参数
Authorization
在 Header 添加参数
Authorization
，其值为在 Basic 之后拼接空格，以及经过 Base64 编码的 username:password示例：
Authorization: Basic *****************Query 参数
请求示例代码
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请求示例请求示例
Shell
JavaScript
Java
Swift
curl --location --request GET 'https://www.bangwo8.com/api/v1/imchat/histories.json?page=1&per_page=10' \
--header 'Authorization: Basic <encoded-value>'返回响应
🟢200成功
application/json
Body
示例
{
"chats": [
{
"r_id": "1",
"type": "4",
"support_id": "94361",
"support_name": "osp-ceshi",
"uname": "",
"start_time": "2016-05-12 14:23:02",
"end_time": "2023-02-13 09:38:24",
"client_ip": "",
"ip_info": "",
"evaluate": "0",
"evaluate_time": "",
"evaluate_remark": "",
"end_type": "0",
"servicer_msg_count": "0",
"client_msg_count": "0",
"response_speed": "0",
"contents": "https://www.bangwo8.com/api/v1/imchat/chatrecords/1.json",
"customSource": "",
"msg_type": "0",
"chat_clue": "202206",
"ticketId": "0"
},
{
"r_id": "16355",
"type": "2",
"support_id": "176853",
"support_name": "买买提",
"uname": "",
"start_time": "2017-07-13 11:12:42",
"end_time": "2017-07-13 11:14:07",
"client_ip": "",
"ip_info": "北京市联通",
"evaluate": "0",
"evaluate_time": "",
"evaluate_remark": "",
"end_type": "1",
"servicer_msg_count": "1",
"client_msg_count": "1",
"response_speed": "12",
"contents": "https://www.bangwo8.com/api/v1/imchat/chatrecords/16355.json",
"customSource": "0",
"msg_type": "0",
"chat_clue": "",
"ticketId": "0"
},
{
"r_id": "16445",
"type": "2",
"support_id": "176853",
"support_name": "买买提",
"uname": "",
"start_time": "2017-07-13 15:14:25",
"end_time": "2017-07-17 17:17:17",
"client_ip": "",
"ip_info": "北京市联通",
"evaluate": "0",
"evaluate_time": "",
"evaluate_remark": "",
"end_type": "2",
"servicer_msg_count": "0",
"client_msg_count": "1",
"response_speed": "0",
"contents": "https://www.bangwo8.com/api/v1/imchat/chatrecords/16445.json",
"customSource": "0",
"msg_type": "0",
"chat_clue": "",
"ticketId": "0"
},
{
"r_id": "16481",
"type": "2",
"support_id": "176853",
"support_name": "买买提",
"uname": "",
"start_time": "2017-07-13 15:58:50",
"end_time": "2017-07-17 17:17:17",
"client_ip": "",
"ip_info": "北京市联通",
"evaluate": "0",
"evaluate_time": "",
"evaluate_remark": "",
"end_type": "2",
"servicer_msg_count": "0",
"client_msg_count": "1",
"response_speed": "0",
"contents": "https://www.bangwo8.com/api/v1/imchat/chatrecords/16481.json",
"customSource": "0",
"msg_type": "0",
"chat_clue": "",
"ticketId": "0"
},
{
"r_id": "17267",
"type": "2",
"support_id": "176853",
"support_name": "买买提",
"uname": "",
"start_time": "2017-07-17 17:18:58",
"end_time": "2017-07-17 17:22:24",
"client_ip": "",
"ip_info": "北京市联通",
"evaluate": "1",
"evaluate_time": "2017-07-17 17:22:25",
"evaluate_remark": "",
"end_type": "1",
"servicer_msg_count": "0",
"client_msg_count": "1",
"response_speed": "0",
"contents": "https://www.bangwo8.com/api/v1/imchat/chatrecords/17267.json",
"customSource": "0",
"msg_type": "0",
"chat_clue": "",
"ticketId": "0"
},
{
"r_id": "17303",
"type": "2",
"support_id": "176853",
"support_name": "买买提",
"uname": "",
"start_time": "2017-07-17 19:45:19",
"end_time": "2017-07-17 19:55:19",
"client_ip": "",
"ip_info": "北京市联通",
"evaluate": "0",
"evaluate_time": "",
"evaluate_remark": "",
"end_type": "1",
"servicer_msg_count": "0",
"client_msg_count": "2",
"response_speed": "0",
"contents": "https://www.bangwo8.com/api/v1/imchat/chatrecords/17303.json",
"customSource": "0",
"msg_type": "0",
"chat_clue": "",
"ticketId": "0"
},
{
"r_id": "17305",
"type": "2",
"support_id": "176853",
"support_name": "买买提",
"uname": "",
"start_time": "2017-07-17 19:49:45",
"end_time": "2017-07-17 19:59:45",
"client_ip": "",
"ip_info": "北京市联通",
"eval修改于 2026-04-06 05:16:25