目录

JSON格式

名称 类型 只读 注释
attachId int 是 附件id，系统自动分配
ticketReplyId int 是 附件所属的工单回复id，系统自动分配
fileName varchar是附件名称
filePath varchar 是 附件下载地址
token string是附件token，通过token将附件和工单回复绑定到一起

JSON示例

 {
     "attachId": 213,
     "ticketReplyId": 3542,
     "fileName": "phone.png",
     "filePath": "https://bangwo8.oss-cn-shenzhen.aliyuncs.com/18/Z28tfzPdB.png",
     "token": "w23e687e45634c2341af75c6fd2654e"
 }

查看附件

GET /api/v1/attachments/{id}.json

调用者权限 

所有客服

调用示例 

curl -u {account}:{password} \
   https://www.bangwo8.com/api/v1/attachments/{id}.json

返回值示例 

Status: 200 OK

{
	"attachment": {
		"attachId": 123,
		"fileName": "file.png",
		"filePath": "https://bangwo8.oss-cn-shenzhen.aliyuncs.com/18/Z28tfzPdB.png",
		"token": "00154af5872418a7792dda0edb32921"
	}
}

上传附件

POST /api/v1/attachments.json

说明：

调用者权限 

所有客服

调用示例 

curl "https://www.bangwo8.com/api/v1/uploads.json?filename=myfile.dat&ticketReplyId=32342" \
  -v -u {account}:{password} \
  -H "Content-Type: application/binary" \
  --data-binary @file.dat -X POST

返回值示例 

Status: 201 Created
Location: https://www.bangwo8.com/api/v1/attachments/{id}.json

{
	"attachment": {
		"attachId": 123,
                "ticketReplyId": 234234,
		"fileName": "file.png",
		"filePath": "https://bangwo8.oss-cn-shenzhen.aliyuncs.com/18/Z28tfzPdB.png",
		"token": "00154af5872418a7792dda0edb32921"
	}
}