====JSON格式====
^名称  ^类型  ^只读  ^注释 ^
|ticketReplyId | int |是 |回复id，系统自动分配 |
|replyUserId| int |是 |回复人的id，系统自动分配 |
|ticketId| int |是 |回复所对应的工单id，系统自动分配 |
|replyType| tinyint|否 |回复类型：1-公开回复，2-内部注释 |
|replyDT | datetime|是 |回复时间，格式：2017-8-17 10:20:13 |
|replyStatus| tinyint|否 |工单状态：1–新建，2–已开启，3–待回应，4–已解决，5–自动关闭，6–手动关闭 |
|replyMsg| varchar|否 |回复的文本内容 |
|attachments| array|否 |回复所带的附件，请参照[[工单：工单附件|工单附件]] |

====JSON示例====
<code>
{
  "ticketReplyId": 3245,
  "replyUserId": 234,
  "ticketId": 243535,
  "replyType": "1",
  "replyDT": 2017-8-17 10:20:13,
  "replyStatus": "2",
  "replyMsg": "这里是回复的文本内容",
  "attachments": [
    {
     "attachId": 213,
     "fileName": "phone.png",
     "filePath": "https://bangwo8.oss-cn-shenzhen.aliyuncs.com/18/Z28tfzPdB.png",
     "token": "w23e687e45634c2341af75c6fd2654e"
    }
   ]
}
</code>

====工单回复列表====
<code>
GET /api/v1/tickets/{ticket_id}/ticketReplys.json
</code>

调用者权限
  所有客服
  
参数说明
^名称  ^类型  ^必须的  ^注释  ^
|sort_order | string | 否 | 按回复时间排序，排序规则：asc-升序，desc-降序。默认升序。|

调用示例
<code>
curl https://www.bangwo8.com/api/v1/tickets/{ticket_id}/ticketReplys.json \
  -H "Content-Type: application/json" -v -u {account}:{password}
</code>

返回值示例
<code>
Status: 200 OK

{
  "ticketReplys": [
    {
  	"ticketReplyId": 3245,
  	"replyUserId": 234,
        "ticketId": 23545,
  	"replyType": "1",
  	"replyDT": 2017-8-17 10:20:13,
  	"replyStatus": "2",
  	"replyMsg": "这里是回复的文本内容",
  	"attachments": [
    		{
                   "attachId": 213,
                   "fileName": "phone.png",
                   "filePath": "https://bangwo8.oss-cn-shenzhen.aliyuncs.com/18/Z28tfzPdB.png",
                   "token": "w23e687e45634c2341af75c6fd2654e"
                }，
                {
                   "attachId": 213,
                   "fileName": "phone.png",
                   "filePath": "https://bangwo8.oss-cn-shenzhen.aliyuncs.com/18/Z28tfzPdB.png",
                   "token": "w23e687e45634c2341af75c6fd2654e"
                }
   	]
     },
    {
  	"ticketReplyId": 4355,
  	"replyUserId": 234,
        "ticketId": 46545,
  	"replyType": "2",
  	"replyDT": 2017-9-17 10:20:13,
  	"replyStatus": "2",
  	"replyMsg": "这里是回复的文本内容",
  	"attachments": [
       	]
    }
}
</code>